Lead, Transform, Deliver
FutureGov Forum NSW is a premiere forum and will bring together NSW Government change leaders and the private sector to engage and collaborate on the future of citizen service delivery.
NSW Government top level public servants will meet with their national and international counterparts to find answers to common challenges, such as:
- How is the whole-of-government approach to ICT evolving in NSW?
- Is the government data that is most useful also the most important?
- Are government agencies using social media effectively to engage citizens and improve policy development and services?
- Will greater transaction security boost e-services adoption?
- How agencies are benefiting from shared services and the opportunities in working together?
- Which government departments are most successfully leveraging the Cloud – and why?
More than 100 senior public administrators and industry experts will attend FutureGov Forum NSW. Make sure you book your place now to be at the heart of the big conversations about the future of government in 2012.
2012 Focus
FutureGov Forum NSW focuses on the biggest challenges facing government:
- Big Data: Nobody manages more data than government – Strategies to improve the collection, storage, distribution and analysis of ever increasing data volumes.
- Information Sharing: How do successful government departments manage evolving internal and external information sharing to improve decision making in a secure manner to protect privacy and commercial confidentiality?
- Shared Services: How agencies are benefiting from shared services and the opportunities in working together?
- ICT Investment: How agencies are using ICT investment efficiently in emerging new technologies
- ICT Governance Framework: Why ICT governance framework is an important part of the new approach to whole of government ICT in New South Wales?
- Information Security: Successful e-government depends on citizen trust in providing secure online services.
- G-cloud: Cloud computing creates tremendous new opportunities in improved performance for government agencies and citizen services. At the same time, it presents new security, privacy and reliability challenges, which raises questions about functional responsibility and legal accountability.
3 Key Facts
- The NSW Government spends over $2 billion each year in ICT tools, applications, and services. The Government has committed to develop an ‘Open Government’ plan to increase community access to appropriate government information.
- NSW 2021: the Government has committed to establish Service NSW to provide a single 24/7 NSW government phone number, a customer friendly government web portal, one-stop-shops, and mobile applications to provide real time information to customers.
- The NSW Government’s Corporate and Shared Services Reform Program will provide opportunities for more standardised back-office functions such as finance, human resources, and general administration, supported by common ICT in a shared services environment.
Who Will Attend?
Researched and designed for the following job titles from Government agencies:
- CIOs
- CTOs
- Commissioners
- Assistant Commissioners
- Director Generals
- Chief Executives
- General Managers of IT
- Heads of IT
- Directors of IT
Past Attendees of FutureGov
- Australian Institute of Health and Welfare
- Department of Finance and Deregulation
- Attorney-General’s Department
- Department of Immigration & Citizenship
- Department of the Treasury
- Economic Development Directorate
- Department of Climate Change and Energy Efficiency
- Australian Trade Commission (Austrade)
- Department of Services, Techonology & Administration (NSW)
- Service First
- Australian Taxation Office
- State Revenue Office (WA)
- Australian Curriculum Assessment Authority
- Australian Government Solicitor
- Department of Defence
- Department of Human Services
