In this study, 54 Hong Kong and 56 Singaporean civil-service IT managers were surveyed regarding the volume of requests for information, the extent to which their agencies shared information with others, the use of workflow-automation software, the features that their governmental organisations and agencies relied on, and the future direction of information sharing and interconnectivity in relation to serving the public.
This paper highlights the differences and similarities between Hong Kong and Singaporean efforts to share data, streamline application processes and improve citizen service delivery.
Winning citizen trust for Government ICT initiatives
Critical technologies being prioritised by campus administrators
Monthly country reports that provide strategic insights to each country’s public sector modernisation initiatives.
Uptake of records management in healthcare
The future of Asian education
Drivers and inhibitors to new IT projects in India
The explosion of government information