The Digital Journey

RESOURCE CENTRE

Tax and Revenue Management: A government’s lifeblood

IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.

Unlocking Public Value

A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.

Governments and Socialising

The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.

Government

The report on IT initiatives in the Asia-Pacific workplace attempts to capture the conflict between the desire to adopt digital document tools and the reality check or obstacles in an organisation’s way.

The survey attracted 108 public sector respondents across Asia-Pacific. The paper uncovers insights in a number of areas related to planned or ongoing IT initiatives, specifically on the use of electronic means for internal communication and how a digital-versus-paper conflict might play out in the information systems of the office in the future.

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