Laurence Millar

RESOURCE CENTRE

Tax and Revenue Management: A government’s lifeblood

IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.

Unlocking Public Value

A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.

Governments and Socialising

The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.

Editors

Laurence Millar

Editor-at-Large

Tel: (+65) 6324 7610
Email: laurence.millar@futuregov.net

Laurence Millar is FutureGov’s Editor-at-Large, overseeing the direction of the editorial team and contributing to the print and online editions of FutureGov. Prior to joining FutureGov, Laurence was the Government Chief Information Officer of New Zealand, and Deputy Commissioner of the country’s State Services Commission.

In these latter two roles he was responsible developing New Zealand’s e-government strategy, and for undertaking IT-enabled projects at a number of key departments including The Treasury, Department of Internal Affairs, National Archives, Ministry of Justice and New Zealand Customs. Before joining the public sector Laurence held a number of IT consultancy roles in New Zealand, Asia, and the United Kingdom. He is a graduate of the University of Cambridge.

10 November 2011 | News

Wellington – the creative digital city

Wellington City Council has released a Digital Strategy and Action Plan, which sets an ambitious target – to achieve global recognition as a “creative digital city”.

29 July 2011 | Interview

Growth and social equity in Sri Lanka

An interview with the Minister of Public Management Reforms, the Honourable Navin Dissanayake MP, about how ICT provides the foundation for growth and social equity.

24 July 2011 | News

Victoria at the centre of Australian ICT industry

“The excellence of Victoria’s ICT industry will be able to make a positive contribution to productivity in South East Asia, as it does in Australia” says Gordon Rich-Phillips, Minister for Technology.

21 June 2011 | Feature

World Economic Forum proposes new measurements for e-gov

Earlier this month, the World Economic Forum released a report called The Future of Government which identified shortcomings with the current methods of assessing e-government achievement by countries. The emphasis should shift from the “supply side” measures to ones that more accurately reflect the citizen experience. None of the current surveys use criteria that measure citizen satisfaction, and the report highlights three tools that are widely used to measure satisfaction – web analytics, customer views and customer experience replication.

1 June 2011 | News

Thailand government Open Data portal starts to build momentum

Thailand government open data portal contains information from a number of government agencies including the Ministry of the Interior and the Ministry of Agriculture; it also includes additional Gov2.0 features such as a facility to request additional datasets, and a blog/discussion forum.

25 March 2011 | Interview

Beth Noveck, former US Deputy CTO in interview: part four

In the final part of her interview with FutureGov editor-at-large Laurence Millar, Beck Noveck, former Deputy Chief Technology Officer at the White House shares her future plans. During her two year tenure ending in Feb 2011, Noveck was responsible for defining and driving the open government agenda for the Obama administration.

23 March 2011 | News

New Zealand GCIO in conversation

New Zealand’s new Government Chief Information Officer Brendan Boyle discusses the challenges that lie ahead with his predecessor Laurence Millar, who is currently editor-at-large with FutureGov.

23 March 2011 | Interview

Beth Noveck, former US Deputy CTO in interview: part three

In the third part of her interview with FutureGov editor-at-large Laurence Millar, Beck Noveck, former US Deputy CTO shares how open government data starts with the geeks, from them to the artists, then to the public. During her two year tenure ending in Feb 2011, Noveck was responsible for defining and driving the open government agenda.

21 March 2011 | Interview

Beth Noveck, former US Deputy CTO in interview: part two

In the second part of her interview with FutureGov editor-at-large Laurence Millar, Beck Noveck, former Deputy Chief Technology Officer at the White House talks about the factors behind the success of an open government. During her two year tenure ending in Feb 2011, Noveck was responsible for defining and driving the open government agenda for the Obama administration.

18 March 2011 | Interview

Beth Noveck, former US Deputy CTO in interview: part one

Laurence Millar, FutureGov’s editor-at-large speaks with Beth Noveck, former Deputy Chief Technology Officer at the White House. During her two year tenure ending in Feb 2011, Noveck was responsible for defining and driving the open government agenda for the Obama administration. The interview will be published in four parts, and this is the first one.