Sunday, 5 February 2012
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IT has provided the opportunities for governments to remodel the entire process of tax collection over the last decade. It is, however, a continuously evolving process and governments the world over need to constantly upgrade their tax systems to optimise their revenue workflows.
A recent SAP study confirmed that those organisations which adopt best practices in the areas of scope and adoption, process standardisation, technology and customer governance, do perform better, and do so as their best practice maturity increases.
The advent of social media has seen governments hopping onto the bandwagon in a bid to further engage citizens.
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Jianggan Li is the Editorial Director of FutureGov, based in Beijing and running the editorial teams in Singapore, Makati and Delhi.
As the longest serving member of the team, Jianggan is a respected commentator on public sector modernisation in Asia Pacific - and has developed a particular speciality in healthcare transformation, as well as developments in North Asia.
Originally from Jiangsu province in China, Jianggan was a scholar in Computer Engineering at Singapore’s Nanyang Technological University before joining the company.
He currently speaks English, Mandarin, Cantonese, French, Spanish, and enjoys reading Classical Chinese and Latin literature. He’s making steady progress on learning Sanskrit.
Tenaga Nasional Berhad (TNB), Malaysia’s state grid, has introduced an e-service called ‘e-Application’ for residents and businesses to apply for electricity supply online.
Malaysia will introduce Public Service New Remuneration Scheme (SBPA) this month, replacing the current Malaysian Remuneration System (SSM), according to the country’s Public Service Department.
Singapore has introduced a new electronic service to enhance the conveyancing workflow, according to its Ministry of Law.
The US$143 million Communications, Navigation and Surveillance/Air Traffic Management system, which took 10 years to complete, will be officially launched on Wednesday.
The capital of Taiwan has made 131 data sets available in the first batch, and launched an App development contest.
Ministry of Finance is optimistic that 50 million electronic uniform tax receipts, called e-invoices, will be issued this year, and 2 billion in 2012.
The 2520 iTaiwan hotspots will cover not only city centres, but also remote areas and outlying islands; citizens who have Taipei City Government’s free WiFi accounts will be able to use the same credentials for access.
Deputy Minister for Human Resources and Social Security Hu Xiaoyi and People’s Bank of China Assistant Governor Li Dongrong explain the financial capabilities of China’s new social security cards
Technologies are improving, and people have more flexibility to use telehealth, if they get the business model right: an interview with Ron Emerson, Global Director of Healthcare, Polycom
More than 200 million microbloggers are now able to tweet through their TV sets.
In a visit to Ngee Ann Secondary School yesterday (22 July), FutureGov found students deeply ...
Ngee Ann Secondary School’s students are on a bid to “change the world” with ...
It’s all the rage for ministries and agencies to have a Facebook pages these ...